Can I set up an account without doing a credit application?
How do I file a freight claim?
I am not sure what freight class my LTL shipment is so how can I get an accurate quote?
How do I track my shipment?
My shipment is oversized, is there an extra fee for that?
ANSWERS
Can I set up an account without doing a credit application?
Yes, we can set up your account as a pre pay. This means we will charge your credit card each time we arrange a shipment.
How do I file a freight claim?
This is a very simple process. Fill out our claim form and submit it to us so we can file it on your behalf.
I am not sure what freight class my LTL shipment is so how can I get an accurate quote?
We can be of great assistance. Just reach out to us by email or phone and we will help get your the correct NMFC and freight class for your shipment. This can be a difficult task, but we like to make it easy for our clients and take all the hard work off their plate.
How do I track my shipment?
This can be done several ways. If you have the pro number, which is the carrier tracking number, you can take that directly to the carriers website and most have the ability to track online. You can also go through our website and track it as well. Or you can call or email us and we will be glad to get that info for you. We know how painful it can be to sit on hold sometimes, so let us do the grunt work.
My shipment is oversized, is there an extra fee for that?
The answer depends on the specific circumstances and with what carriers we are working with. Every carrier has their own set of rules, but usually the starting point for an extreme length fee is any one piece 12ft or greater. But to make sure you are getting the correct cost reach to us and let us double check that you are getting the proper quote.